TruStage Engage leader and lender webinars

Leader session information

Lead with purpose. Empower your team. Serve your members.

These sessions are designed to give you actionable tools to drive performance and growth. Strategies for coaching with intention and purpose. A proven framework to build a culture of success where achievements are celebrated. Join us to learn how to lead with purpose and empower your team.

Who should attend:

• Leaders driving lending success: Those who coach teams to effectively promote and offer your lending products.
• Credit union managers and leaders: Focused on boosting lender performance and fostering a high-achieving team culture.

Key takeaways:

• Proven leadership strategies: Build lender confidence and consistency to elevate team performance.
• Coaching with compassion: Learn how to foster member-centered conversations with compassionate, consistent coaching that drives results.

Lender session information

Grow your confidence and your impact. Transform everyday conversations into meaningful connections — and results!

These sessions are designed to help lenders feel more comfortable, confident and prepared when discussing protection products with members. We will focus on a personalized, needs-based approach to confidently position payment protection solutions as part of the member conversation.

Who should attend:

• Lenders and loan officers: Anyone involved in discussing or offering payment protection products to members.

Key takeaways:

• Master the timing: Learn the right moments to introduce protection products for maximum impact.
• Speak the member’s language: Practice clear, everyday language to easily explain the value and answer member questions.
• See the bigger picture: Understand how your efforts contribute to protecting members and advancing their financial wellness.